Archive for May, 2009

Find Your Passion

May 23, 2009

Are you out of work?  Going to be laid off? Not happy with what you are doing but afraid to leave your job in this economy?  What do you need to do to be happy? 

What are you passionate about? What would you being doing if you did not have to worry about making a living.?

 If you are already out of work, why not try to make money with something you are passionate about. 

 It has taken me most of my life to realize what I am passionate about.  The funny thing is- It was my FIRST job.  My love and passion is teaching/training.  I loved what I was doing until the administration of the schools got in the way.   

For the next 30 years I filled in with many other jobs while traveling the US. Some of these jobs were in Sales, Executive Management, Finance and Flea Marketing. I was very successful with some of these and enjoyed others, but was I truly zealous about any of them?  I think back now and came to the conclusion that I was biding my time, until I realized what I truly needed again.

 When I became involved with Business Network International (BNI) I was representing a company in the sales position of that company- even though I was Director of Finance.  I listened and learned,  became involved in the leadership team positions, and decided I wanted to learn more. Through my involvement with BNI I found what I was missing.  I had my AHA Moment. 

Lifetime Learning ( I have always loved going to school)  and Giving back that learning to others is what I needed to be doing. I love training members with the information I have  learned from BNI, I love opening new chapters and passing the knowledge along to other businesses to help them make their business successful.  

 My Light has turned on!!!  It makes me happy.  Oh So! Happy.  Do I still have to make a living?  Of course I do.  I now own my own Bookkeeping  Business and spend some of my week in the Real Estate office making use of my RE license.

My goal is to teach, train and coach on a full time basis again some day.  The fact that I have reignited my passion, has given me a new lease on life and I plan to be around for many years to complete my mission. 

What is your Light- What is your Passion.  Take the opportunity now, especially now, to find your life, your love, your happiness in what you do.

Eggs & Customer Service

May 14, 2009

What could these two have in Common?

Everything- Read On!

Have you ever gone out to a restaurant for a nice relaxing breakfast?  This is the perfect way to start what you know will be a long and eventful day. You order eggs, sausage (or bacon) with hash browns & toast.  A simple meal.

 The wait staff asks-“  “ How do you Like your Eggs?”

Remember that question- Keep it in mind! 

Now in my case, I am very particular about my eggs.  I really do try to make it crystal clear-“How I like MY Eggs”.  Very succinctly I say-“Very Soft Scrambled”  Now what kind of picture does that put in your mind? – Throw the eggs in a pan, mix them up a bit and serve them a bit runny- Right?      

 I don’t like them runny, but I do like them moist and fluffy.  Of course, the best way to make them is with a bit a milk or cottage cheese mixed in. Unfortunately most restaurants don’t do it that way.  SO I have learned to ask for Very Soft Scrambled Eggs.  

I am ready now to sit back and enjoy my coffee and breakfast when here it comes. Boy, that was fast.  Hash Browns- look great, my bacon is crisp, my eggs- oh no-my eggs are- dry, stuck together and have that yellow crust on them. 

The wait staff has already taken off and I never see them again until I get the check. (They knew the eggs were not soft).  I understand the wait staff doesn’t cook the eggs, but why deliver them when it is so obvious these are not the eggs I ordered. 

Does Anything Sound Familiar????  I hope I am not being unreasonable. For my $7.00 or more, I just want a good meal and some great customer service. 

After many trials and errors, I can say I have finally found  a terrific restaurant, that believes in the concept of Great Customer Service.  Every time I have eaten there, not only are my eggs soft and fluffy, the rest of my breakfast is equally as good.  Coffee is plentiful and everyone on the staff is helpful, smiling and providing great service. 

Therefore, I want to Thank the Staff in the Chuckwagon Restaurant at the Pioneer Casino in Fernley for

Always Doing It Right.

Cathy French/ Owner- Lighthouse Bookkeeping in Fernley

Assistant Director Northern Nevada BNI (Business Network International)